LivePerson, Inc. provides a digital customer conversation platform that enables brands to connect with consumers through mobile and online business messaging technologies. Its offerings include conversational AI, messaging, real-time chat, generative AI, automation, and conversation orchestration tools, as well as the Syntrix platform for testing and validating AI behavior. The company serves telecommunications, financial services, travel and hospitality, technology, healthcare, automotive, and consumer and retail businesses. Incorporated in 1995 and headquartered in New York, New York, LivePerson operates as a subsidiary of SoundHound AI, Inc. as of September 4, 2026.
SoundHound merger advances as vote nears, reshaping LivePerson's future
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SoundHound merger vote scheduled SoundHound AI set a shareholder vote on its amended merger agreement with LivePerson for August 20, 2026. A successful vote moves the deal toward closing, giving LPSN holders a clearer path to a payout or SoundHound stock, which supports the share price.
This is the key new event that directly determines LivePerson's ownership and value.
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SoundHound's strong Q2 and raised outlook SoundHound reported record Q2 revenue of $61.9 million, up 45%, and raised its 2026 revenue floor to $230 million. Its guidance excludes any LivePerson contribution, so the deal is pure upside. A healthier acquirer makes the pending merger more likely to close and more valuable to LPSN holders.
The acquirer's financial strength directly affects the deal's certainty and value for LPSN.
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Deal expected to close by end of 2026 Multiple reports confirm SoundHound still expects to close the LivePerson acquisition before the end of 2026, with 2027 revenue guidance of $350–$400 million including LPSN. This timeline gives investors a concrete horizon, reducing uncertainty and supporting LPSN's price.
A firm closing timeline is new information that reduces deal risk for LPSN.
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SoundHound seen as acquisition target itself Analysts named SoundHound a takeover candidate, with General Motors considered a clean fit. If SoundHound is acquired, its pending deal for LivePerson would likely still close or be assumed by the buyer, adding another layer of potential value for LPSN shareholders.
This new speculation adds a second possible path to value for LPSN beyond the current merger.
Q3 2026
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SoundHound merger advances as vote nears, reshaping LivePerson's future
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SoundHound merger vote scheduled SoundHound AI set a shareholder vote on its amended merger agreement with LivePerson for August 20, 2026. A successful vote moves the deal toward closing, giving LPSN holders a clearer path to a payout or SoundHound stock, which supports the share price.
This is the key new event that directly determines LivePerson's ownership and value.
▲
SoundHound's strong Q2 and raised outlook SoundHound reported record Q2 revenue of $61.9 million, up 45%, and raised its 2026 revenue floor to $230 million. Its guidance excludes any LivePerson contribution, so the deal is pure upside. A healthier acquirer makes the pending merger more likely to close and more valuable to LPSN holders.
The acquirer's financial strength directly affects the deal's certainty and value for LPSN.
▲
Deal expected to close by end of 2026 Multiple reports confirm SoundHound still expects to close the LivePerson acquisition before the end of 2026, with 2027 revenue guidance of $350–$400 million including LPSN. This timeline gives investors a concrete horizon, reducing uncertainty and supporting LPSN's price.
A firm closing timeline is new information that reduces deal risk for LPSN.
▲
SoundHound seen as acquisition target itself Analysts named SoundHound a takeover candidate, with General Motors considered a clean fit. If SoundHound is acquired, its pending deal for LivePerson would likely still close or be assumed by the buyer, adding another layer of potential value for LPSN shareholders.
This new speculation adds a second possible path to value for LPSN beyond the current merger.
News & notes movingLPSN
United States
Artificial Intelligence▲
SoundHound's OASYS Accelerates Enterprise AI Adoption
SoundHound AI's OASYS platform is showing early signs of accelerating enterprise AI adoption, with prospects moving from demos to signed contracts within months and pilots converting into large implementations at a record pace. One commitment reached eight figures less than 90 days after the initial demo. The platform's self-building and self-optimizing architecture allows enterprises to create AI agents quickly, with one healthcare customer building agents within minutes. In the second quarter, SoundHound's enterprise AI business remained its largest revenue contributor, and total revenues rose 45% year over year to $61.9 million. The recently completed LivePerson acquisition expands SoundHound's reach to 25 Fortune 100 companies, with LivePerson's digital messaging platform to be integrated into OASYS across voice, web, mobile, SMS, and social channels. However, execution remains key as SoundHound must integrate LivePerson effectively and translate rapid pilot conversions into recurring, profitable deployments.
SoundHound AI closed its acquisition of LivePerson on September 4 after shareholders approved the deal on September 2, combining two conversational-AI businesses. The deal aims to boost SoundHound's scale by adding LivePerson's enterprise customer relationships and messaging data, with hedge-fund interest in SoundHound rising to 20 funds by June 30 from 14 in March. However, integration risks and LivePerson's weak operating history remain concerns, as short interest in LivePerson stood at about 661,400 shares, roughly 5.4% of shares outstanding, as of August 14. The first tests will be customer retention, combined gross margin, and cash consumption, which will determine if the acquisition fixes SoundHound's scale problem or imports LivePerson's weaknesses.
SoundHound AI shares jumped more than 10% after its second-quarter results on Aug. 5, when the company raised full-year guidance on strong adoption of Oasys, its self-learning agentic AI platform. Revenue rose 45% year over year to $62 million, and management signed an eight-figure commitment for Oasys within 90 days of its launch. The company expects $245 million in revenue in 2026 at the midpoint, and its pending acquisition of LivePerson is set to close by the end of 2026. If revenue grows 45% annually through 2030 and the stock trades at 8 times sales, its market cap could reach $8.8 billion, implying a share price of $20.
SoundHound AI shareholders to vote on LivePerson merger
SoundHound AI has scheduled a shareholder vote on an amended and restated merger agreement with LivePerson. The vote on 20 August 2026 will also cover executive compensation arrangements connected to the proposed merger and the option to adjourn the meeting if more proxy votes are needed. The outcome could reshape SoundHound AI's ownership structure and future direction. LivePerson would add a large base of enterprise conversational AI deployments to SoundHound AI's existing footprint in voice agents for autos, devices, and customer service.
AppLovin Revenue Far Outpaces SoundHound AI Despite Miss
AppLovin reported second-quarter 2026 revenue of $1.9 billion, missing Wall Street expectations and sending shares to a 52-week low of $303.17 on August 12. SoundHound AI posted $61.9 million in revenue for the same quarter, up 45% year over year, and raised its full-year 2026 guidance to between $230 million and $260 million. SoundHound also estimates 2027 sales of $350 million to $400 million, including its pending acquisition of LivePerson. AppLovin's net income margin was 66% for the quarter, while SoundHound's was negative 69%.
SoundHound AI Raises 2026 Revenue Forecast to $245 Million
SoundHound AI increased its full-year 2026 revenue guidance to $245 million, up from $242.5 million, following a strong second quarter. The company reported second-quarter revenue of $61.9 million, a 45% increase year-over-year, and launched a new platform called OASYS that lets businesses build custom voice AI agents. SoundHound also expects its acquisition of LivePerson to close by year-end, targeting $350 million to $400 million in revenue for 2027. Despite a 67% stock decline from its all-time high, the stock trades at a price-to-sales ratio of 16.7, and the company posted a GAAP net loss of $42.8 million in the quarter.
SoundHound AI Seen as Acquisition Target Amid 52% Revenue Growth
SoundHound AI is being viewed as a compelling acquisition candidate, trading 38% below its $13.14 analyst price target despite posting 52% revenue growth in Q1 FY2026. The voice-AI specialist holds a market cap near $2.67 billion, $215.64 million in cash, and is essentially debt-free, with 88% organic growth in its core automotive and IoT vertical. General Motors, carrying $24.7 billion in cash, is considered the cleanest strategic fit to vertically integrate in-vehicle voice AI across its brands, while Alphabet faces antitrust hurdles and Microsoft has only modest overlap. Key catalysts include the pending LivePerson merger, a FY27 revenue floor of $350 million to $400 million, and BlackRock's 8.3% passive stake.
Artificial Intelligence › AI Applications & Copilots Competition
SOUN · Capital · Positive Seen as acquisition target with 52% revenue growth and 38% upside to price target.
GM · Demand · Positive GM identified as cleanest strategic fit to vertically integrate in-vehicle voice AI, potentially boosting demand for its vehicles.
LPSN · Capital · Positive Pending LivePerson merger mentioned as a key catalyst, likely to benefit LivePerson shareholders.
GOOG · Regulation · Negative Alphabet faces antitrust hurdles in acquiring SoundHound, limiting its strategic options.
MSFT · Competition · Neutral Microsoft has only modest overlap with SoundHound, so impact is limited and unclear.
SoundHound AI Stock Could Nearly Double in a Year, Analysts Say
SoundHound AI shares have fallen nearly 40% in 2026, but Wall Street sees a sharp rebound ahead. The conversational AI company reported a 52% revenue jump to $44.2 million in the first quarter and is acquiring LivePerson, a deal expected to add at least $100 million in revenue in 2027 and push total revenue to between $350 million and $400 million. Analysts have a 12-month median price target of $12 on the stock, implying an 87% gain from current levels, with seven of nine rating it a buy. A $1,000 investment could therefore be worth almost $1,900 in a year, supported by accelerating growth and a discounted valuation of 14.4 times sales.
Artificial Intelligence › AI Applications & Copilots Competition
SOUN · Capital · Positive Analysts have a 12-month median price target of $12, implying 87% gain; revenue jumped 52% to $44.2M; acquisition expected to boost revenue to $350-400M
LPSN · Capital · Positive SoundHound AI is acquiring LivePerson, a deal expected to add at least $100 million in revenue in 2027
Five9 Offers Better Growth Opportunity Than SoundHound in Customer AI, Zacks Says
Five9 offers a more compelling growth opportunity than SoundHound AI in the customer AI market, according to a Zacks Investment Research analysis. SoundHound's first-quarter 2026 revenue rose 52% year over year, with its core Automotive and IoT AI business up 88% excluding acquisitions, and its pending LivePerson acquisition is expected to create a long-term revenue opportunity of roughly $500 million. Five9's first-quarter 2026 revenue increased 9% to $305 million, while adjusted EBITDA rose 41% and free cash flow climbed 42%, supported by a new $200 million share repurchase authorization. SoundHound trades at 10.49 times forward sales, well above the sector average of 6.18 times, while Five9 trades at just 1.33 times forward sales despite generating positive earnings and cash flows. Five9 shares have gained 15.3% year to date, outperforming SoundHound's 38.2% decline, and analysts expect Five9's 2026 earnings of $3.26 per share to grow 10.1%, while SoundHound is projected to post a loss of 15 cents per share.
SoundHound AI Stock Down 37% in 2026, Valuation Improves After Acquisitions
SoundHound AI stock has fallen 37% in 2026 and recently traded 68% below its 2024 record high, as investors reassess the conversational AI company's valuation. The company reported record first-quarter revenue of $44.2 million, up 52% year over year, though growth slowed from 151% in the same quarter of 2025. SoundHound expects annual revenue between $225 million and $260 million in 2026, potentially rising to $400 million in 2027 following its planned acquisition of LivePerson, which processes over 1 billion messages per month. The company posted a GAAP net loss of $25 million and an adjusted net loss of $26.5 million in the first quarter, with $216 million in cash on hand as of March 31. Its price-to-sales ratio has dropped from around 100 at its peak to about 15, and could fall to 7.2 on a forward basis based on management's 2027 revenue target.
Artificial Intelligence › AI Applications & Copilots ▼Capital
SOUN · Capital · Neutral Stock down 37% in 2026 but valuation improves (P/S ratio dropped from ~100 to ~15); revenue growth slows but record revenue; net loss persists.
LPSN · Capital · Positive SoundHound's planned acquisition of LivePerson is mentioned as a growth catalyst, implying positive valuation for LivePerson.
SoundHound AI Pushes Into Agentic Voice Commerce, Diversifies Customer Base
SoundHound AI is shifting toward agentic voice commerce, enabling its technology to complete transactions like ordering food, booking reservations, and paying for services hands-free, which could open a new revenue stream beyond software licensing. The company has also diversified across automotive, restaurant, retail, and customer-service industries, reducing reliance on any single market. Existing customer Casey's General Stores expanded its partnership to over 2,600 locations after the ordering agents handled tens of millions of guest interactions, signaling product traction. SoundHound is acquiring enterprise conversational-AI firm LivePerson to gain access to a large base of corporate customers. However, the company remains unprofitable with a rich valuation and faces competition from Amazon and Apple.
Artificial Intelligence › Agentic AI & Autonomous Workflows ▲Technology
Artificial Intelligence › AI Applications & Copilots Competition
SOUN · Demand · Positive SoundHound AI's shift to agentic voice commerce enables transaction-based revenue, diversifies into multiple industries, and expands with Casey's to over 2,600 stores.
SOUN · Capital · Positive Acquisition of LivePerson to accelerate enterprise customer acquisition.
LPSN · Capital · Positive LivePerson is acquired by SoundHound AI, likely providing an exit for shareholders.
CASY · Demand · Positive Casey's General Stores is expanding SoundHound's technology to over 2,600 stores, indicating adoption.
IonQ, SoundHound AI, and UiPath touted as better moonshot bets than SpaceX
The Motley Fool highlights IonQ, SoundHound AI, and UiPath as three speculative growth stocks that may be better moonshot investments than SpaceX. IonQ leads in quantum computing accuracy with trapped-ion qubits achieving 99.99% two-qubit gate fidelity, though it remains far from fault-tolerant operation, and it is acquiring SkyWater for a dedicated foundry. SoundHound AI, whose shares have fallen about 30% this year, is pursuing the customer service market through its pending acquisition of LivePerson, which would add a large customer base to its voice AI platform following its earlier Amelia deal. UiPath trades at a forward price-to-sales ratio of 3.5 and a forward price-to-earnings ratio of 15, and it aims to become an agentic AI orchestration leader by leveraging its robotic process automation foundation and Maestro platform, with revenue up 17% last quarter.
Artificial Intelligence › AI Applications & Copilots Competition
Artificial Intelligence › Agentic AI & Autonomous Workflows Competition
IONQ · Technology · Positive IonQ's quantum computing accuracy milestone (99.99% fidelity) and acquisition of SkyWater for dedicated foundry are highlighted as positive developments.
PATH · Technology · Positive UiPath is positioned as an agentic AI orchestration leader with its Maestro platform and 17% revenue growth.
SOUN · Capital · Positive SoundHound AI's pending acquisition of LivePerson and earlier Amelia deal are highlighted as growth catalysts.
LPSN · Capital · Positive SoundHound AI's pending acquisition of LivePerson is expected to add a large customer base, boosting its voice AI platform.
SKYT · Capital · Positive SkyWater is being acquired by IonQ, which is a positive event for the company.
SoundHound AI may offer higher long-term upside than BigBear.ai in 2026
SoundHound AI may offer higher long-term upside than BigBear.ai, according to an analysis by The Motley Fool. SoundHound AI reported 2025 revenue of approximately $168.9 million, up nearly 99.4% year over year, with a net loss of $14 million, while BigBear.ai saw revenue decline 19.3% to $127.7 million and a net loss of nearly $293.9 million. SoundHound AI is expanding its enterprise footprint through a planned $100 million acquisition of LivePerson and scaling voice-ordering agents across more than 2,600 Casey's locations, whereas BigBear.ai remains heavily reliant on U.S. government contracts that accounted for 51% of revenue from customers contributing over 10% each. Both companies face risks, including material weaknesses in financial reporting and integration challenges, but SoundHound AI's strong liquidity with a current ratio of nearly 4.6x and $215 million in cash with no debt as of March 31, 2026, supports its growth trajectory.